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Privacy policy

Last updated: 11 November 2026

This policy explains what Ishani Pay collects about applicants and partners, why, and how long it is kept. We collect as little as the work requires and never sell personal data.

What we collect

Why we use it

We use this data to decide whether to accept an application, to set safe daily ceilings for each account, to match every payment with its order, to calculate and pay your weekly earnings, to answer your questions, and to meet legal duties such as responding to lawful requests from banks or authorities. We do not use your documents for marketing.

Who sees it

Access is limited to the manager working with you and the small desk team that runs screening and reconciliation. Merchants see a payment reference, never your documents. Hosting and messaging providers process data on our behalf under confidentiality obligations. We disclose data to authorities only when the law requires it.

How long we keep it

Quiz answers and form messages from people who never became partners are deleted after 90 days. Screening documents are kept while you are a partner and for twelve months after the partnership ends. Payment records are kept for the period required for financial record keeping, then deleted or anonymised.

Your choices

You can ask for a copy of your data, ask us to correct it, or ask us to delete what we are not obliged to keep. Write to your manager in Telegram or use the contact form and mention "privacy" in the message. We answer within 30 days.

Security

Documents are stored encrypted and are never sent back over chat. Staff access is logged. If we ever learn of a breach that affects you, we tell you without undue delay and explain what we are doing about it.

Changes

If this policy changes, the date above is updated and partners receive a short note in the partner bot. Ishani Pay remains responsible for the data described here.